Frequently Asked Questions

Q: Does the Hotel provide a shuttle service to/from Faro airport?

A:The VidaMar Resort Hotel Algarve does not have a shuttle service to/from Faro airport, however, we can provide this transfer service in a chauffeur driven air-conditioned car, at an extra cost, which varies according to the total number of people and estimated arrival/departure time. For instance, as a reference, the current cost up to 4 people is €55,00 one way. Please note that this cost may change and a request should always be placed to receive a confirmation.

Q: Are the outdoor pools heated?

A: The Vidamar Resort Hotel Algarve provides 3 outdoor salt water pools: one large pool (70m x 25m x 2m) not heated; one children’s splash pool (40cm deep) not heated and one chill out pool (with 60cm deep), wich includes the swim-up Wet Bar. None of the outdoor pools is heated, only the indoor pools are heated.

Q: Does the Hotel provide pool/beach towels?

A: The VidaMar Resort Hotel Algarve provides one pool/beach towel per person (adult or child) per day, which works with a towel card system. This card is given on check-in against a €20,00 deposit on the invoice. The card is then changed by one towel at the designated area by the outdoor pools. At check-out, the card is returned and the deposit is waived from the invoice. For each card that is not returned, the fee is €20,00.

Q: Does the Hotel provide a Spa and is it free of charge?

A:The VidaMar Resort Hotel Algarve offers a SPA with 6 rooms for treatment and massages, including a couples room, a SPA circuit composed by a relaxing indoor swimming pool with waterfalls and massage jets, jacuzzi, sauna and Turkish bath and a cold water shower. Entering the SPA is only allowed for clients over 16 years and has an additional cost of 20€ per person. Close to the SPA is the gym, that’s free to use and offers cardiovascular training equipment.

Q: What time is check-in/ check-out?

A: Check-in is available from 3pm and check-out should be done until 12 noon promptly.

Q: What is the Double Room maximum capacity?

A:The Double room can take up to 2 adults and 2 children from 0-11 years old. Babies also count to the maximum capacity. Cots are available, free of charge. The Double Room with 2 adults and 2 children is called a Family Room. Please note that 2 adults + 2 children + 1 baby is not accepted.

Q: What is a Double Room and a Family Room?

A: A Double Room is for 2 people and measures about 42m2; a Family Room is the same room but for 2 adults and 2 children from 0-11 years old. Children sleep comfortably in a double sofa-bed available in every room. The room is the same, the name changes according to the number of occupants.