The use of the website, VIDAMARRESORTS.COM, are governed by these Terms and Conditions in association with any terms specifically stipulated on individual pages of the sites in question. If you do not agree with these terms, please do not use this web site.
Online Occupation/Reservations
If the VIDAMARRESORTS.COM Online Reservations system available on the respective site is used, the terms and conditions relating to availability, prices and cancellations apply to each room price indicated and the user should carefully read the details provided regarding charges before completing the reservation process. Any special needs should be communicated while making the reservations, although a response to these is not guaranteed.
Cancellations No-show and Early Departure
Guarantee Deposit
No deposit will be charged, except for reservations during Easter (14;15 and 16 April) and stays during June until 16th September, 30% will be deducted from the authorized credit card account and 50% for Reveillon stays (31 December)
Cancellations Reveillon (31st December)
Cancellations notified to our reservation department until 10th December will have no cancellation fee, the 50% already paid will be returned.
Cancellations notified to our reservation department during 11th until 20th December will have a 50% cancellation fee, deducted from the authorized credit card account.
Cancellations notified to our reservation department after 21st December will have a 100% cancellation fee, deducted from the authorized credit card account.
When there is no notification of cancellation a 100% of the total price will be deducted from the authorized credit card account.
Easter (14, 15 and 16 April) & Stays during June until 16th September
Cancellations notified to our reservation department 8 days prior to arrival will have no cancellation fee, the 30% already paid will be returned.
Cancellations notified to our reservation department 7 days or less prior to arrival will have a 50% cancellation fee, deducted from the authorized credit card account.
When there is no notification of cancellation a 75% of the total price will be deducted from the authorized credit card account.
From 17 September until May (excluding Reveillon & Easter)
Cancellations notified to our reservation department 3 days prior to arrival will have no cancellation fee.
Cancellations notified to our reservation department 2 days or less prior to arrival will have a 50% cancellation fee, deducted from the authorized credit card account.
When there is no notification of cancellation 75% of the total price will be deducted from the authorized credit card account.
No-show & Cancellation on the estimated Arrival day
VidaMar reserves the right to charge 75% of the entire stay.
Early Departure
VidaMar reserves the right to charge 50% of the remaining booked period.
"Price from"
The prices denominated by “Prices From” in the hotels presentation list, are considered to be the lowest price available, per night, per person, for the respective unit (hotel) up to the end of the current year and therefore, there is no guarantee of this price’s availability every time a research in done in our reservations system (variable price depending on research date). Because these are already the lowest available rates, which may therefore include the promotional campaigns, no added discounts are applicable.
Payments
In compliance with the Portuguese Law, it is absolutely necessary the presentation of an official identification document (Passport, Identification card) of each and every person (adults, children, babies) at check-in. Failing to do so, the check-in won’t be able to follow through and the cancellation policy will still be applicable.
In case of a pre-payment with a Credit Card to guarantee the booking, it is strictly necessary to present that credit card at check-in. Failing to do so, it is obligatory to do a new payment in the same amount (credit card or cash), by cancelling the previous payment debited in the informed credit card.
If you need to add a VAT number to the invoice of the pre-payment, you must inform us at the time of making the booking.
Check Out
Check-in time: after 3 pm
Check-out time: until 12 noon
Later check-out may be possible, subject to availability and previous request the day before departure, at the Hotel Front Desk. A Late Check-out time charge may occur, depending on the time of departure.